This Privacy Policy governs the processing of personal data on the www.norsafe.pt website.
Website users should carefully read this Privacy Policy whenever they intend to use the website, as it may be modified without prior notice.
1.1 Personal data means information of any nature or medium, including sound and image, relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
2.1 NorSafe is the entity responsible for collecting and processing users' personal data, namely the categories of data collected, how they are processed and the purposes for which they are used.
2.2 National supervisory authority
The national supervisory authority is the National Data Protection Commission (CNPD):
Rua de São Bento, nº 148, 3º
1200-821 LISBON
geral@cnpd.pt
3.1 Accessing the website and browsing: accessing the website automatically collects a set of computer data, which is temporarily saved in specific files and automatically deleted after a certain period. This data is collected for purely technical purposes, such as connection configuration, system security, technical network administration and website optimization. The personal data collected for this purpose is as follows: a) IP address of the requesting processor; b) Date and time of access; c) Name and URL of the file transferred; d) Volume of data transmitted; e) Indication of whether the transfer was successful; f) Data identifying the browser software and operating system; g) Website from which you accessed our site; h) Name of the Internet service provider. The collection of this data is only intended to make it possible to respond to your contact and provide you with the information you need.
3.2 Newsletters: NorSafe offers visitors to its website the possibility of subscribing to a free newsletter service. The purpose of this service is to bring to the attention of its subscribers relevant information within the areas of interest covered by the services provided by NorSafe. In order to take advantage of this service, you must provide your email address. You can unsubscribe from the newsletter service at any time by following the instructions at the end of each newsletter.
3.3 The User guarantees that the personal data provided to NorSafe is true and is responsible for communicating any changes to it.
4.1 Unless otherwise specified, your personal data will not be disclosed to third parties without your explicit consent.
4.2 Your personal data may, however, be disclosed to third-party service providers that assist NorSafe in carrying out its business, such as website hosting services, email, payment processing, shipping and delivery, transportation and payment, brand management and product promotions. As far as possible, NorSafe seeks to ensure that the entities that have access to personal data are credible and offer high guarantees of protection, never transmitting data to them beyond what is necessary to provide the contracted service.
4.3 In addition, your personal data may be disclosed to third parties in order to:
Satisfy requirements imposed by law or by the competent governmental or judicial authorities;
Satisfy requirements necessary to initiate or maintain legal proceedings or defend legal claims;
Your personal data may also be disclosed to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request by the authorities, for the purpose of preventing fraud against us (anti-fraud services).
The personal data collected and processed by NorSafe is stored on servers with limited access, located in controlled facilities.
In the event that the provision of certain services by NorSafe involves the transfer of users' personal data outside Portugal, NorSafe will strictly comply with the applicable legal provisions, namely with regard to determining the suitability of such country with regard to the protection of personal data and the requirements applicable to such transfers.
To prevent unauthorized disclosure or access and to ensure appropriate use of users' personal data, NorSafe uses appropriate and reasonable physical, technical and administrative procedures to safeguard the information it collects and processes, in order to protect personal data against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of unlawful processing.
This website uses cookies to improve its service. Some cookies are essential to ensure the functionality provided, while others are intended to improve performance and user experience. You should not continue to access our website after the cookie alert if you do not agree to their use. For more information on the cookies used by this website and how to manage and modify them, please see our Cookie Policy.
In accordance with current legislation, you have the right to access and rectify your personal data, as well as the right to request its deletion, object to its processing and obtain its limitation or portability to the extent applicable.
You can also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. In addition, you can, at any time, ask to stop receiving our communications for marketing and advertising purposes.
You can exercise these rights by contacting NorSafe directly,
- by post : NorSafe - Sociedade Comercial de Equipamentos de Protecção Individual, Lda. Centro Empresarial Limas, Fracção-S Apartado 24, 3889-908 Cortegaça-Ovar
- by e-mail: store@norsafe.pt
We allow links to social networks, but we are not responsible for their privacy and security policies. We recommend that you check them.
These are links to social networks external to NorSafe which are subject to their own Privacy Policies. These networks may record information about users' activities on the Internet, including on our website.
We recommend that you review the terms of use and privacy policies of these social networks in order to find out exactly how they use users' personal data, as well as the procedure for deleting or limiting the processing of such data.
NorSafe does not knowingly collect personal data from children under the age of eighteen. If you are under eighteen, please do not provide us with personal data. If you believe that a minor has provided NorSafe with personal data, please contact us so that we can make every effort to delete that personal data from our databases.
12.1 In the event of any dispute or claim of any nature relating to this website, Portuguese law shall apply, regardless of any conflict of laws. All legal actions or proceedings arising out of or in connection with this Privacy Policy, its validity, application, compliance or non-compliance, or the subject matter of this Privacy Policy, shall fall within the jurisdiction of the Portuguese courts, and the user consents and submits to the jurisdiction of these courts in the cases indicated.
In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity.
Alternative Dispute Resolution (ADR) entities are those authorized to mediate, conciliate and arbitrate consumer disputes in Portugal and are registered on the list of ADR entities provided for in Law no. 144/2015.
To consult the list of Alternative Dispute Resolution bodies for consumer disputes
click at http://www.ipai.pt/fotos/gca/i006245_1459446712.pdf
ADR
The European Commission, through Regulation (EU) no. No. 524/2013 of the European Parliament and of the Council of May 21, 2013, created the ADR platform for alternative dispute resolution between consumers and traders concerning online sales or service contracts.
This Privacy Policy is subject to change. The date of the last update to this document is indicated in the legend "Updated on" in the header of this document. Changes to this Privacy Policy will take effect when they are published on the website.
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